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Company Name:iServe Group
Job Designation:Customer Care Representatives
Qualification:Graduate degree
Experience:6 months to 1 year
Location:Gujarat, India.
About Us:
We bring to the world a whole new class of services and a unique approach to customer satisfaction. We serve the world and an extensive portfolio of services in the most professional manner while adhering to the highest of industry standards.
Having seen the need to provide UK and USA based companies with Call Centre, Service Management and Back Office Solutions, i-Serve was formed.
The state of the art infrastructure selected is both scalable and flexible to provide for small to corporate sized enterprises. It is a systematically planned operation with its center in Infocity in Gandhinagar (also known as 'The Greenest Capital of India' in Gujarat) It has a distinct location advantage - midway between the national capital, Delhi and the financial capital, Mumbai.
With strong plans for investing in people and technology, our strategy revolves around a relentless commitment to provide superior service using world-class technology. The aim is to build a culture based on our values of integrity and trust supported by action with results.
We aim to provide the highest quality service, with the use of advanced skills and innovative technology and to provide a 'one stop' service for expanding companies. We believe each client has their own set of requirements and as such, we are able to adapt and provide a tailor made service package.
Vision
We offer outstanding Call Centre facilities, Service Management and Back Office Solutions with the highest ROI (Return On Investment) for our clients. We focus on using state of the art technology in a way that translates into real, business benefits for our clients. These ideals are also set for our team; empowering them to enhance their role in offering the best quality service with proficient conduct.
Mission
We aim to provide the highest quality service, with the use of advanced skills and innovative technology and to provide a 'one stop shop' service for expanding companies. We believe each client has their own set of requirements and as such, we are able to adapt and provide a tailor made service package.
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